For assistance and advice call +44 (0) 20 7458 4088, anytime 24/7, 365
For assistance and advice call +44 (0) 20 7458 4088, anytime 24/7

1.Our details

1.1This website is owned and operated by Drone Major Limited, a limited company registered in England and Wales under company number 10395610 whose registered address is at 4th Floor, Dudley House, 169 Piccadilly, London, United Kingdom, W1J 9EH (“we”, “our”).

1.2You can contact us:

1.2.1by using our website contact form;

1.2.2by email, using the contact details published on the Contact page of our website from time to time.

2.Introduction

2.1These terms and conditions of use (the “Terms”) shall govern your use of our website.

2.2By using our website, you accept these Terms in full; accordingly, if you disagree with these Terms or any part of these Terms, you must not use our website.

2.3You must be at least 18 years of age to use our website; by using our website or agreeing to these Terms, you warrant and represent to us that you are at least 18 years of age.

2.4These Terms refer to the following additional terms, which also apply to your use of our website:

2.4.1Our Privacy Notice which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our website, you consent to such processing, and you warrant that all data provided by you is accurate.

2.4.2Our Cookie Notice, which sets out information about the cookies used on our website.

2.5You are responsible for ensuring that all persons who access our website through your internet connection are aware of these Terms and other applicable terms, and that they comply with them.

2.6You must use all reasonable care and skill in performing your obligations under these Terms.

3.Intellectual property rights

3.1We, or our licensors, own and control all the copyright and other intellectual property rights in our website and the material published on our website and all the copyright and other intellectual property rights in our website and the material published on our website are protected by copyright laws and treaties around the word and all such rights are reserved.

3.2You must ensure that all the information you supply to us through our website, or in relation to our website, is true, accurate, current, complete and non-misleading, and that you own the license or right to publish such information.

4.Licence to use website

4.1You may:

4.1.1view pages from our website in a web browser;

4.1.2download pages from our website for caching in a web browser;

4.1.3print pages from our website; and

4.1.4stream audio and video files from our website subject to the other provisions of these Terms.

4.2Except as expressly permitted by Section 4.1 or the other provisions of these Terms, you must not download any material from our website or save any such material to your computer.

4.3You may only use our website for your own personal purposes, and you may draw the attention of others within your organisation to content posted on our website. You must not use our website for any other purposes.

4.4You must not edit or otherwise modify the paper or digital copies of any material on our website.

4.5Unless you own or control the relevant rights in the material, you must not:

4.5.1republish material from our website (including republication on another website);

4.5.2sell, rent or sub-license material from our website;

4.5.3show any material from our website in public;

4.5.4exploit material from our website for a commercial purpose; or

4.5.5redistribute material from our website.

4.6Notwithstanding Section 4.5, you may redistribute brochures marked as ‘For Distribution’ in print and electronic form to any person.

4.7Our status (and that of any identified contributors) as the authors of content on our website must always be acknowledged.

4.8You must not use any part of the content on our website for commercial purposes without obtaining a licence to do so from us or our licensors.

4.9If you print off, copy or download any part of our website in breach of these Terms, your right to use our website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

4.10We reserve the right to restrict access to areas of our website, or indeed our whole website, at our discretion; you must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our website.

5. Acceptable use of our website

5.1You must use the website for lawful and proper purposes as described in these Terms only and shall, in any event, comply with all relevant laws, regulations and codes of practice within the UK or other jurisdiction from which you access the website.

5.2In particular, you must not:

5.2.1use our website in any way or take any action that causes, or may cause, damage to the website or impairment of the performance, availability or accessibility of the website;

5.2.2use our website in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;

5.2.3conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent;

5.2.4access or otherwise interact with our website using any robot, spider or other automated means, except for the purpose of search engine indexing;

5.2.5violate the directives set out in the robots.txt file for our website;

5.2.6use data collected from our website for any direct marketing activity (including without limitation email marketing, SMS marketing, telemarketing and direct mailing).

5.2.7use data collected from our website to contact individuals, companies or other persons or entities.

5.2.8post, transmit or disseminate any information on or via the website, which is or may be harmful, obscene, defamatory or otherwise illegal; or

5.2.9use the website in a manner which causes or may cause an infringement of the rights of any other.

6.Registration and accounts

6.1You may register for an account with our website by completing and submitting the account registration form on our website.

6.2We reserve the right to refuse any application to register for an account on our website at our sole discretion.

6.3Following our acceptance of your application to register for an account on our website, you will be able to use those parts of our website which are accessible by registered users only.

6.4You warrant that all information you provide to us in your account registration form or otherwise is accurate, correct and has no material omissions, and is not misleading, and you will update all information provided to us.

6.5If you are a business user, you are responsible for ensuring that your employees, officers, directors, agents, and representatives who need access to the site have individual accounts and logins. Shared access is not permitted.

6.6Your account is for your use only and you must not allow any other person or organisation to use your account to access the website or transfer your account to any other person or organisation.

6.7You must notify us in writing at [email protected] immediately if you become aware of any unauthorised use of your account.

6.8You must not use any other person’s account to access the website.

7.User login details

7.1If you register for an account with our website, you will be asked to choose a username and password.

7.2Your username must not be liable to mislead, and you must not use your account or user ID for or in connection with the impersonation of any person.

7.3You must keep your password confidential and not cause or permit any other person to use your login information.

7.4You must notify us in writing at [email protected] immediately if you become aware of any disclosure of your password.

7.5You are responsible for any activity on our website arising out of any failure to keep your password confidential and may be held liable for any losses arising out of such a failure.

8.Cancellation and suspension of accounts

8.1We may:

8.1.1suspend your account;

8.1.2cancel your account; and/or

8.1.3disable any user identification code or password, whether chosen by you or allocated by us, at any time in our sole discretion immediately while providing written notice to you.

8.2You may cancel your account on our website by contacting us on the Contact page and informing us you no longer wish to be a member of the site.

9.Products and services displayed on our website

9.1The products and services displayed on our website are not provided by us but by third parties over whom we do not have control.

9.2You should always check the suitability, adequacy and appropriateness of the product or service that is of interest to you. It is your responsibility to satisfy yourself that you wish to obtain any product or service before applying for it. If you are in any doubt as to the suitability, adequacy or appropriateness of any product or service referred to on our website, we suggest that you seek independent advice before you obtain it.

9.3We are not responsible for the quality of the product or service provided to you by a third-party nor are we responsible for any loss you incur because of your use of that product or service.

9.4By applying or registering for an account on our website you agree that, where you express an interest in a product by browsing or clicking on the site content, we will record this activity (anonymised) for statistical and sales purposes.

9.5When you purchase a product or service from a third-party supplier following your registration of an interest through or website, the contract will be between you and the third-party supplier, and your purchase will be subject to the third-party supplier’s own terms and conditions. It is important before you purchase a product or service that you carefully read the third-party supplier’s terms and conditions and any other documentation that applies to the purchase. We are not a party to this contract, nor do we assume any responsibility arising out of or in connection with it. The third-party supplier is responsible for the provision of the products and services to you and for dealing with any claims or any other issue arising out of or in connection with the contract between you and the third-party supplier.

9.6The information and descriptions of products and services on our website may not represent the complete descriptions of all the features and terms and conditions of those products and services. You must ensure that you carefully read all the features and terms and conditions of any product or service before purchasing it.

9.7We do not accept any responsibility or liability for any loss or damage you may incur:

9.7.1in the event that any product or service you apply for does not meet your requirements or is not suitable for you;

9.7.2in connection with the accuracy or content of any reviews of products or services displayed on our website or on any other website that you may access via our website;

9.7.3as a result of your use of any product service provided by a third-party or the third-party supplier’s provision of any product or service; or

9.7.4for any acts, omissions, errors or defaults of any third-party supplier in connection with their product or service.

10.Limited warranties

10.1The content on our website is provided for general information only. It is not intended to amount to advice on which you should solely rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our website.

10.2Although we make reasonable efforts to update the information on our website, we do not guarantee, warrant or represent:

10.2.1the completeness or accuracy of the information published on our website;

10.2.2that the material on the website is up to date; or

10.2.3that the website or any content or service on the website will remain available or be uninterrupted.

10.3Our website is made available free of charge. We reserve the right to discontinue or alter any or all of our website services, and to stop publishing our website or any part of our website at any time in our sole discretion without notice or explanation; and save to the extent expressly provided otherwise in these Terms, you will not be entitled to any compensation or other payment upon the discontinuance or alteration of any website services, or if we stop publishing the website.

10.4To the maximum extent permitted by applicable law, we exclude all conditions, representations, warranties or other terms relating to the subject matter of these Terms, our website and the use and/or membership of our website, whether express or implied.

11.Limitations and exclusions of liability

11.1Nothing in these Terms will limit or exclude our liability:

11.1.1for death or personal injury resulting from our negligence;

11.1.2for fraud or fraudulent misrepresentation; or

11.1.3for any other liability that cannot be excluded or limited by English law.

11.2The limitations and exclusions of liability set out in this Section 11 and elsewhere in these Terms:

11.2.1are subject to Section 11.1; and

11.2.2govern all liabilities arising under these Terms or relating to the subject matter of these Terms, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty, except to the extent expressly provided otherwise in these Terms.

11.3We will not be liable for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

11.3.1use of, or inability to use, our website; or

11.3.2use of or reliance on any content displayed on our website.

11.4We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill, loss or corruption of any data, database or software, or any special, indirect or consequential loss or damage.

11.5You accept that we have an interest in limiting the personal liability of our officers and employees and, having regard to that interest, you acknowledge that we are a limited liability entity; you agree that you will not bring any claim personally against our officers or employees in respect of any losses you suffer in connection with the website or these Terms (this will not, of course, limit or exclude the liability of the limited liability entity itself for the acts and omissions of our officers and employees).

12.Breach of these terms

12.1Without prejudice to our other rights under these Terms, if you breach these Terms in any way, or if we reasonably suspect that you have breached these Terms in any way, we may:

12.1.1send you one or more formal warnings;

12.1.2temporarily suspend your access to our website;

12.1.3permanently prohibit you from accessing our website;

12.1.4block computers using your IP address from accessing our website;

12.1.5contact any or all of your internet service providers and request that they block your access to our website;

12.1.6commence legal action against you, whether for breach of contract or otherwise; and/or

12.1.7suspend or delete your account on our website.

12.2Where we suspend or prohibit or block your access to our website or a part of our website, you must not take any action to circumvent such suspension or prohibition or blocking (including without limitation creating and/or using a different account).

13.Viruses

13.1We do not guarantee that our website will be secure or free from bugs or viruses.

13.2You are responsible for configuring your information technology, computer programmes and platform to access our website. You should use your own virus protection software.

13.3You must not misuse our website by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our website, the server on which our website is stored, or any server, computer or database connected to our website. You must not attack our website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities, and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our website will cease immediately.

14.No responsibility for websites we link to

14.1Where our website contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

14.2We have no control over the contents or resources of those sites.

14.3You must refer to the terms and conditions of these third-party websites when accessing them.

15.Linking to our website

15.1You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

15.2You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

15.3Our website must not be framed on any other site, nor may you create a link to any part of our website other than the home page.

15.4We reserve the right to withdraw linking permission without notice.

15.5If you wish to link to or make any use of content on our website other than that set out above, please contact [email protected].

16.Variation

16.1We may revise these Terms from time to time. Every time you wish to use our website, please check these Terms to ensure you understand the Terms that apply at that time.

16.2If you have registered as a member of our website, your continued membership and use of the registered user only areas of the site will be dependent on your acceptance the revised Terms. If you do not accept the revised Terms, we will disable or delete your account on the website, and you will no longer be able to access the registered user only areas of the website.

17.Changes to our website

17.1We may update our website from time to time and may change the content at any time. However, please note that any of the content on our website may be out of date at any given time, and we are under no obligation to update it.

17.2We do not guarantee that our website, or any content on it, will be free from errors or omissions.

18.Assignment

18.1You hereby agree that we may assign, transfer, sub-contract or otherwise deal with our rights and/or obligations under these Terms.

18.2You may not without our prior written consent assign, transfer, sub-contract or otherwise deal with any of your rights and/or obligations under these Terms.

19.Severability

19.1If a provision of these Terms is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.

19.2If any unlawful and/or unenforceable provision of these Terms would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

20.Third-party rights

20.1No part of this Agreement is intended to confer rights on any third parties and accordingly the Contracts (Rights of Third Parties) Act 1999 shall not apply to this Agreement.

21.Data protection

21.1When using and accessing the system, you shall comply with the Data Protection Act 2018 and all relevant regulations together with any codes of conduct and guidance issued by the Information Commissioner and it shall not do or cause or permit to be done anything which may cause or otherwise result in a breach by you of the same.

21.2We will collect, hold and use personal data obtained from and about you to facilitate the services provided to you, and you agree to such data being collected, held and used in accordance with these Terms and its obligations under the Data Protection Act 2018.

22.Law and jurisdiction

22.1These Terms shall be governed by and construed in accordance with the laws of England and Wales.

22.2If you are a business, we both agree that any disputes relating to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

22.3If you are a consumer, you and we both agree that the courts of England and Wales will have exclusive jurisdiction.